Sent FAQ

Question 1

What is Sent?

Accepted Answer

Sent is a powerful messaging platform that simplifies cross-channel communication through an abstracted and unified API. It offers features like automatic channel identification, easy personalization, content transformation, and advanced analytics to enhance your messaging strategy.

Question 2

How does Sent identify messaging channels?

Accepted Answer

Sent can automatically identify a contact's primary messaging channel using just their phone number. It also manages alternative and fallback communication channels to ensure message deliverability.

Question 3

Can I personalize messages with Sent?

Accepted Answer

Yes! Sent allows you to create reusable message templates. You can easily personalize these templates by adding dynamic fields and media components, making your messages more engaging and relevant to each recipient.

Question 4

How does Sent handle different messaging channels?

Accepted Answer

Sent uses AI to intelligently transform message content, automatically configuring and formatting your templates based on the schema requirements of each messaging channel. This ensures seamless cross-channel compatibility and consistent recipient experiences across different platforms.

Question 5

What kind of analytics does Sent provide?

Accepted Answer

Sent offers advanced deliverability and engagement analytics for your contacts and messages. This includes data on opens, read receipts, media/link interactions, and even on-site events. These insights help you understand and improve the effectiveness of your messaging campaigns.

Question 6

Do I need to format messages differently for each channel?

Accepted Answer

No, you don't. Sent's content transformation feature automatically adapts your messages to fit the requirements of each messaging channel. This saves you time and ensures your messages look great on every platform.

Reach your customers on the apps they use most

Ship faster with one API that handles SMS, WhatsApp, and iMessage — complete with
intelligent routing, rich media support, and real-time delivery tracking.

BACKED BY:

The Next Generation of A2P Messaging

Discover how Sent's unified messaging API is transforming business messaging while providing a first-class developer experience.

Global Reach, Lower Costs

Seamless Cross-Channel Delivery

Best-In-Class SDKs

Modular Webhooks

Frequently Asked Questions

What is Sent's Messaging API?

How does Sent integrate with WhatsApp, Viber, and iMessage?

Can I send SMS using Sent?

What is RCS Messaging and how does Sent support it?

How does Sent handle message personalization?

Do I need to format messages differently for each messaging channel?

What kind of analytics does Sent provide for business messaging?

How do I integrate Sent's Messaging API into my application?

Does Sent support fallback options if a primary channel is unavailable?

Can Sent help reduce messaging costs?

Is Sent suitable for marketing campaigns?

What is A2P Messaging and does Sent support it?

How does Sent ensure message deliverability?

Does Sent provide support for developers?

Is there a sandbox environment to test Sent's Messaging API?

Reach your customers on the apps they use most

Ship faster with one API that handles SMS, WhatsApp, and iMessage — complete with intelligent routing, rich media support, and real-time delivery tracking.

BACKED BY:

The Next Generation of A2P Messaging

Discover how Sent's unified messaging API is transforming business messaging while providing a first-class developer experience.

Global Reach, Lower Costs

Seamless Cross-Channel Delivery

Best-In-Class SDKs

Modular Webhooks

Frequently Asked Questions

What is Sent's Messaging API?

What is Sent's Messaging API?

How does Sent integrate with WhatsApp, Viber, and iMessage?

How does Sent integrate with WhatsApp, Viber, and iMessage?

Can I send SMS using Sent?

Can I send SMS using Sent?

What is RCS Messaging and how does Sent support it?

What is RCS Messaging and how does Sent support it?

How does Sent handle message personalization?

How does Sent handle message personalization?

Do I need to format messages differently for each messaging channel?

Do I need to format messages differently for each messaging channel?

What kind of analytics does Sent provide for business messaging?

What kind of analytics does Sent provide for business messaging?

How do I integrate Sent's Messaging API into my application?

How do I integrate Sent's Messaging API into my application?

Does Sent support fallback options if a primary channel is unavailable?

Does Sent support fallback options if a primary channel is unavailable?

Can Sent help reduce messaging costs?

Can Sent help reduce messaging costs?

Is Sent suitable for marketing campaigns?

Is Sent suitable for marketing campaigns?

What is A2P Messaging and does Sent support it?

What is A2P Messaging and does Sent support it?

How does Sent ensure message deliverability?

How does Sent ensure message deliverability?

Does Sent provide support for developers?

Does Sent provide support for developers?

Is there a sandbox environment to test Sent's Messaging API?

Is there a sandbox environment to test Sent's Messaging API?

Get Access to Sent Today.

Ship faster with one API that handles SMS, WhatsApp, and iMessage — complete with
intelligent routing, rich media support, and real-time delivery tracking.