Armenia SMS Guidelines: Best Practices, Compliance, and Technical Details
Sending SMS messages to recipients in Armenia requires a thorough understanding of technical specifications and compliance requirements. This guide provides essential insights into message length, best practices, and legal compliance to ensure your SMS campaigns are both effective and lawful.
Technical Details
Mobile Country Code and Dialing Code
Armenia's mobile country code is 283, and its international dialing code is +374. These codes are crucial for successfully sending SMS messages to Armenian mobile numbers.
Two-Way SMS Support
Two-way SMS is not supported in Armenia. Recipients cannot reply to your SMS messages through the same channel. If two-way communication is necessary, explore alternative methods or regions where this feature is available.
Number Portability
Armenia supports number portability, which allows users to switch carriers while retaining their phone numbers. This ensures your messages reach recipients even if they change providers.
Concatenated Messages
Messages exceeding the standard SMS length of 160 characters are split into segments and reassembled on the recipient’s device. This process, known as concatenation, ensures seamless delivery of longer messages.
MMS Support
While Multimedia Messaging Service (MMS) is not directly supported, MMS messages are converted into SMS with an embedded URL. This allows multimedia content to be sent via a clickable link.
Sending SMS to Landlines
SMS messages cannot be sent to landline numbers in Armenia. Attempting to do so will result in a 400 error with code 21614, and the message will not be processed. Your account will not be charged for these failed attempts.
Compliance Considerations
Adhering to local laws and best practices is essential when sending SMS messages to Armenian recipients. Consult with legal counsel to ensure compliance. Here are some general guidelines:
- Get Opt-In Consent: Obtain explicit permission from recipients before sending SMS communications, especially for marketing purposes.
- Respect Local Time Zones: Send messages during the recipient's daytime hours unless urgent, to avoid disturbances and improve campaign effectiveness.
- Support HELP/STOP Commands: Ensure your SMS campaigns support commands like HELP and STOP in the local language, allowing users to manage preferences and opt-out.
- Do-Not-Call Registries: Keep contact lists updated and exclude numbers on do-not-call or do-not-disturb registries.
Frequently Asked Questions
What is the mobile country code for Armenia?
The mobile country code for Armenia is 283. This code identifies mobile networks in the country.
Does Sent support two-way SMS in Armenia?
No, Sent does not support two-way SMS in Armenia. Recipients cannot reply to your messages through the same channel.
Can I send SMS to landline numbers in Armenia?
No, SMS messages cannot be sent to landline numbers in Armenia. Attempting to do so will result in a 400 error with code 21614, and the message will not be delivered.
Conclusion
Sending SMS messages to Armenia requires understanding local technical specifications and compliance requirements. While two-way messaging is not supported, features like number portability and concatenated messages enhance campaign effectiveness. Always follow best practices, including obtaining opt-in consent and respecting do-not-call registries, to maintain compliance and positive audience relationships.
By adhering to these guidelines, your SMS campaigns in Armenia can be both effective and legally compliant. For more information, consult official resources on telecommunications regulations in Armenia.