Liberia SMS Guidelines: Compliance, Message Length, and Features
Overview
Sending SMS messages to Liberia involves understanding specific regulations and technical limitations. This guide provides insights into SMS guidelines, supported features, compliance best practices, and technical constraints for sending messages to this region.
Key Information About SMS in Liberia
| Locale Name | ISO Code | Region | Mobile Country Code | Dialing Code |
|---|---|---|---|---|
| Liberia | LR | Middle East & Africa | 618 | +231 |
Supported Features
Two-way SMS
- Not Supported: Users cannot reply to SMS messages sent from your platform. Alternative methods are needed for receiving responses.
Number Portability
- Unavailable: Mobile numbers cannot be retained when switching between network providers.
Concatenated Message Support
- Not Supported: Long messages may not be sent as intended if they exceed character limits.
Message Length
- Standard Limits: Adhere to standard SMS character limits to ensure proper delivery.
MMS Support
- Converted to SMS: MMS is sent as SMS with an embedded URL, rather than directly as multimedia.
SMS to Landline
- Not Possible: Sending SMS to landline numbers results in a 400 error with code 21614. Messages will not appear in logs, and accounts will not be charged.
Compliance Considerations
To ensure compliance with local regulations when sending SMS to Liberia, consider the following best practices:
- Obtain Opt-in Consent: Secure explicit consent from users before sending communications, particularly marketing messages.
- Respect Time Zones: Send messages during local daytime hours unless urgent.
- Support HELP/STOP Commands: Allow users to manage preferences with HELP and STOP commands, supported in the local language.
- Avoid Do-Not-Call Registries: Refrain from contacting users listed on do-not-call or do-not-disturb registries.
For more detailed legal guidance, consult with legal counsel to ensure adherence to all applicable laws.
FAQs
Is two-way SMS supported in Liberia?
No, two-way SMS is not supported in Liberia. Users cannot reply to messages sent from your platform.
Can I send SMS to landline numbers in Liberia?
No, SMS messages cannot be sent to landline numbers in Liberia. Attempting to do so will result in an error.
What are the compliance best practices for sending SMS to Liberia?
Ensure opt-in consent, respect local time zones, and support HELP/STOP commands in the local language.
For more information on international SMS regulations, visit the International Telecommunication Union.