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Comprehensive SMS Guidelines for French Polynesia

French Polynesia, an overseas territory of France located in Oceania, has unique SMS communication regulations. This guide provides essential insights to ensure compliance and enhance SMS performance in this region.

Key Information for SMS in French Polynesia

  • ISO Code: PF
  • Region: Oceania
  • Mobile Country Code: 547
  • Dialing Code: +689

SMS Communication Limitations

Two-Way SMS and Number Portability

  • Two-Way SMS: Not supported. Users cannot reply directly to SMS messages.
  • Number Portability: Unavailable. Users cannot retain their number when switching carriers.

Message Length and Concatenation

French Polynesia does not support concatenated SMS messages. Messages exceeding the standard character limit will not be reassembled on the recipient's device. Keep messages concise to ensure delivery.

MMS Support

While MMS is not directly supported, Sent provides a solution by converting MMS to SMS with an embedded URL, allowing users to view multimedia content via a link.

Sending SMS to Landlines

Sending SMS to landline numbers is unsupported. Attempts will result in a 400 error with code 21614. Such messages will not appear in logs, and no charges will apply.

Compliance and Best Practices

To align with local regulations and optimize your SMS campaigns in French Polynesia, consider the following:

  • Obtain opt-in consent from users, especially for marketing messages.
  • Time communications to align with users' local daytime hours, unless urgent.
  • Ensure support for HELP/STOP messages in the local language.
  • Avoid contacting users on do-not-call or do-not-disturb registries.

Frequently Asked Questions

Is Two-Way SMS Supported?

No, two-way SMS is not supported. Users cannot reply to SMS messages.

Can SMS Be Sent to Landlines?

No, SMS messages cannot be sent to landline numbers. Attempting this will result in a 400 error.

Does Sent Support Concatenated SMS?

No, Sent does not support concatenated SMS messages. Keep messages within the standard character limit.

By following these guidelines, you can ensure effective and compliant SMS communication in French Polynesia. For more detailed information, refer to French Polynesia's official communication regulations.