What is the maximum message length for SMS in the United States?

The maximum message length for SMS in the U.S. is 1600 characters.

Does Sent support two-way SMS in the United States?

Yes, Sent supports two-way SMS in the U.S.

What are the non-compliance fees for SMS traffic in the United States?

T-Mobile imposes a $1,000 fee for Long Code Messaging Program Evasion and a $10,000 fee for content violations, such as SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco) violations.

What is the maximum length of an SMS message in the United States?

In the United States, an SMS message can be up to 1600 characters long.

What happens if an SMS message exceeds 1600 characters?

If an SMS message exceeds 1600 characters, it is split into concatenated messages that are reassembled at the recipient’s end.

Is two-way SMS supported in the United States?

Yes, two-way SMS is supported in the United States, allowing businesses to interact with customers via SMS.

Can I send multimedia messages in the United States?

Yes, Multimedia Messaging Service (MMS) is supported in the United States, allowing for media-rich messages with pictures and videos.

What are the consequences of non-compliance with SMS guidelines in the United States?

Non-compliance can result in fees, such as $1,000 for long code messaging program evasion and $10,000 for content violations involving SHAFT, spam, or phishing.

What types of content are prohibited under T-Mobile’s messaging guidelines?

Prohibited content includes messages related to Sex, Hate, Alcohol, Firearms, Tobacco (SHAFT), spam, or phishing.

Are there specific fees associated with non-compliance for T-Mobile users?

Yes, T-Mobile imposes fees such as $1,000 for unauthorized messaging techniques and $10,000 per instance for content violations.

What should businesses do to ensure compliance with SMS guidelines?

Businesses should consult legal counsel, adhere to Sent’s Acceptable Use Policy and Messaging Policy, and ensure content complies with T-Mobile’s Code of Conduct.

What is the purpose of consulting legal counsel for SMS compliance?

Consulting legal counsel helps ensure that your SMS use cases comply with relevant laws and regulations.

What is the Mobile Country Code for the United States?

The Mobile Country Code for the United States is 310 and 311.

What is the dialing code for sending SMS messages to the United States?

The dialing code for sending SMS messages to the United States is +1.

Can SMS messages be sent to landline numbers in the United States?

Yes, SMS messages can be sent to landline numbers, but some carriers may convert them into text-to-speech messages via a voice call.

What is the role of the Federal Communications Commission (FCC) in SMS messaging?

The FCC provides guidelines and regulations to ensure compliance in SMS messaging within the United States.

How can businesses avoid penalties for non-compliance with SMS guidelines?

Businesses can avoid penalties by following best practices such as reviewing use cases, adhering to policies, and ensuring content compliance.

What is snowshoeing in the context of SMS messaging?

Snowshoeing is an unauthorized technique used to evade long code messaging program limitations, resulting in non-compliance fees.

What regions are covered by the SMS guidelines for the United States?

The SMS guidelines cover the United States, which is part of the North American region.

What is the importance of the Acceptable Use Policy in SMS messaging?

The Acceptable Use Policy outlines the rules and guidelines businesses must follow to ensure compliant SMS messaging.

Why is concatenation important in SMS messaging?

Concatenation allows long SMS messages to be split into smaller segments and reassembled at the recipient’s end for seamless delivery.

What should I do if I receive a non-compliance fee from T-Mobile?

If you receive a non-compliance fee, review the violation details, consult legal counsel, and adjust your messaging practices to align with compliance guidelines.

Complete SMS Guidelines for the United States

Q: What is number portability in the context of SMS in the United States?

Number portability allows users to retain their phone numbers when switching carriers in the United States.

Sending SMS messages in the United States requires careful attention to compliance, message length, and carrier-specific fees. This guide provides essential information to ensure your messages are compliant, properly formatted, and effectively delivered.

Locale Overview

Locale Name: United States
ISO Code: US
Region: North America
Mobile Country Code: 310, 311
Dialing Code: +1

Two-Way SMS and Number Portability

In the U.S., two-way SMS is supported, allowing businesses to interact with customers via SMS. Number portability enables users to retain their phone numbers when switching carriers, ensuring seamless communication.

Message Length and Concatenation

SMS messages can be up to 1600 characters long. If exceeded, concatenated messages split the message into segments that are reassembled at the recipient’s end, ensuring seamless delivery.

MMS Support

Multimedia Messaging Service (MMS) is supported, allowing for media-rich messages with pictures and videos, enhancing business communication.

Sending SMS to Landline Numbers

When sending SMS to landlines, some carriers may convert the SMS into a text-to-speech message via a voice call, altering the recipient experience.

Compliance and Non-Compliance Fees

Compliance is crucial. Consult legal counsel to adhere to laws and regulations, and comply with Sent’s Acceptable Use Policy and Messaging Policy.

T-Mobile Non-Compliance Fees

Non-compliance fees are imposed for violations of messaging guidelines:

Long Code Messaging Program Evasion: $1,000 for unauthorized techniques like snowshoeing.
Content Violation: $10,000 per instance for violations involving SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), spam, or phishing.

Best Practices for Compliance

Review Use Cases: Consult legal counsel to ensure compliance with laws.
Adhere to Policies: Follow Sent’s Acceptable Use Policy and Messaging Policy.
Avoid Violations: Ensure content complies with T-Mobile’s Code of Conduct.

Conclusion

Understanding and adhering to SMS guidelines in the U.S. is essential for effective communication. By following these guidelines, you can avoid penalties and ensure a smooth messaging experience.

For more information on compliance, visit the Federal Communications Commission (FCC) website.