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SMS Compliance and Best Practices in Dominica

Discover essential guidelines for sending SMS messages in Dominica, focusing on compliance, message length, and best practices to ensure effective communication.

Key SMS Features in Dominica

Two-way SMS

In Dominica, two-way SMS is not supported. This means recipients cannot reply to your messages in a way that triggers a response from your system.

Number Portability

Dominica lacks number portability, meaning numbers cannot retain their original identity when switching networks. This requires frequent updates to contact lists for long-term campaigns.

Concatenated Messages

Concatenated messages are not supported in Dominica. Ensure your messages remain within the 160-character limit to avoid delivery issues.

MMS Support

Dominica does not support MMS. Instead, MMS messages convert to SMS with an embedded URL. Recipients receive a link to view multimedia content online.

SMS to Landline

SMS cannot be sent to landline numbers in Dominica. Attempts will result in a 400 error code, and no charges will apply.

Compliance Guidelines

Adhering to local laws is crucial. Consult with legal experts to ensure your SMS practices comply with Dominica's regulations.

Best Practices

  1. Obtain Opt-In Consent: Secure explicit consent from users before sending messages.
  2. Respect Time Zones: Send messages during local daytime hours unless urgent.
  3. Support HELP/STOP Commands: Ensure campaigns support these commands in the local language.
  4. Avoid Do-Not-Call Lists: Do not contact users on do-not-call registries.

Conclusion

While sending SMS in Dominica has limitations, such as no two-way SMS or number portability, following compliance guidelines ensures successful campaigns. For more information, consult Dominica's Telecommunications Authority.