What mobile country codes are used in the United States Virgin Islands?

The United States Virgin Islands use the US mobile country codes 310 and 311, along with its own MCC 332.

Is number portability available in the United States Virgin Islands?

No, number portability is not available in the United States Virgin Islands. Users cannot retain their mobile numbers when changing service providers.

Are concatenated SMS messages supported in the United States Virgin Islands?

No, concatenated SMS messages are not supported in the United States Virgin Islands. Messages should remain within the standard character limit to ensure proper delivery.

How are multimedia messages (MMS) handled in the United States Virgin Islands?

In the United States Virgin Islands, MMS is converted to SMS with an embedded URL. Media content is sent as a URL link.

What happens if I send an SMS to a landline number in the United States Virgin Islands?

If you send an SMS to a landline number in the United States Virgin Islands, you will receive a 400 error response, and the message will not be logged or charged.

What is the dialing code for the United States Virgin Islands?

The dialing code for the United States Virgin Islands is +1340.

What are some compliance best practices for SMS campaigns in the United States Virgin Islands?

Best practices include obtaining opt-in consent, sending messages during local daytime hours, supporting HELP/STOP commands, and respecting do-not-call registries.

Can users in the United States Virgin Islands reply to SMS messages?

No, users in the United States Virgin Islands cannot reply to SMS messages as two-way SMS is not supported.

What should I do to ensure my SMS campaigns are compliant in the United States Virgin Islands?

Consult with official regulatory bodies like the FCC and adhere to guidelines such as obtaining opt-in consent and respecting do-not-call lists.

Can media content be directly sent via MMS in the United States Virgin Islands?

No, media content cannot be directly sent via MMS. It is converted to SMS with an embedded URL link.

Why is it important to understand mobile country codes when sending SMS to the United States Virgin Islands?

Understanding mobile country codes ensures proper message routing and delivery to the correct region.

What error response will I receive if I try to send an SMS to a landline in the United States Virgin Islands?

You will receive a 400 error response.

Are there any restrictions on the time of day for sending SMS messages in the United States Virgin Islands?

Yes, it is recommended to send messages during the recipient’s local daytime hours unless the message is urgent.

What should be included in SMS messages to comply with user preferences?

Include opt-in consent information and support commands like HELP and STOP in the recipient's local language.

Is there a specific language requirement for SMS commands in the United States Virgin Islands?

Yes, it is recommended to support commands like HELP and STOP in the recipient's local language.

How can I ensure my SMS campaigns are not intrusive in the United States Virgin Islands?

Respect do-not-call registries and send messages only during appropriate daytime hours.

What happens to SMS messages exceeding the standard character limit in the United States Virgin Islands?

Messages exceeding the standard character limit may be truncated or face delivery issues.

How can I send media content to users in the United States Virgin Islands via SMS?

Send media content by converting it to a URL link embedded in an SMS message.

Is it necessary to obtain user consent before sending SMS messages in the United States Virgin Islands?

Yes, obtaining explicit opt-in consent is necessary, especially for marketing or non-essential messages.

Where can I find more information on SMS compliance for the United States Virgin Islands?

Consult with official regulatory bodies such as the FCC for detailed compliance guidelines.

Comprehensive SMS Guidelines for the United States Virgin Islands

Q: Is two-way SMS supported in the United States Virgin Islands?

No, two-way SMS is not supported in the United States Virgin Islands.

Q: Can I send SMS to landline numbers in the United States Virgin Islands?

No, Sent does not support sending SMS to landline numbers. Attempting to do so will result in a 400 error response.

Q: What are the compliance considerations for sending SMS in the United States Virgin Islands?

Ensure you get opt-in consent from end users, communicate during appropriate hours, and implement HELP/STOP commands in the local language.

When planning SMS campaigns targeting users in the United States Virgin Islands, it's crucial to adhere to specific guidelines and compliance requirements. This guide provides essential information to help ensure your SMS campaigns are both effective and compliant.

Locale Overview

The United States Virgin Islands (USVI) is part of North America and uses the US mobile country codes (MCCs) 310 and 311, along with its own MCC 332. The dialing code is +1340. Understanding these codes is vital for ensuring proper message delivery.

Two-Way SMS Support

Two-way SMS is not supported in the US Virgin Islands. This limitation means users cannot reply to your SMS messages, restricting interactive SMS campaigns.

Number Portability

Number portability is unavailable in the US Virgin Islands, meaning users cannot keep their mobile numbers when changing service providers.

Concatenated Message Support

The US Virgin Islands does not support concatenated messages. Ensure your SMS messages remain within the standard character limit to avoid truncation or delivery issues.

MMS Support

Multimedia Messaging Service (MMS) is converted to SMS with an embedded URL in the US Virgin Islands. Media content such as images or videos will be sent as a URL link.

Sending SMS to Landline Numbers

SMS cannot be sent to landline numbers in the US Virgin Islands. Attempting to do so will result in a 400 error response, and the message will not be logged or charged.

Compliance Considerations

Compliance is essential when sending SMS messages. Here are some best practices:

Opt-in Consent: Obtain explicit opt-in consent from users before sending any messages, especially marketing or non-essential ones.
Daytime Communication: Send messages during the recipient’s local daytime hours unless urgent.
HELP/STOP Commands: Support common commands like HELP and STOP in the recipient's local language.
Respect Do-Not-Call Registries: Avoid contacting users on do-not-call or do-not-disturb lists.

For further information, consult with official regulatory bodies to ensure compliance with local laws.

FAQs

Is two-way SMS supported in the United States Virgin Islands?

No, two-way SMS is not supported, meaning users cannot reply to your messages.

Can I send SMS to landline numbers in the United States Virgin Islands?

No, sending SMS to landline numbers is not supported. Attempting this will result in a 400 error response.

What are the compliance considerations for sending SMS in the United States Virgin Islands?

Ensure opt-in consent, communicate during appropriate hours, and implement common commands like HELP/STOP. Avoid contacting users on do-not-call lists.

By following these guidelines, you can ensure your SMS campaigns are successful and compliant in the United States Virgin Islands.