What is the mobile country code (MCC) for Timor-Leste?

The mobile country code (MCC) for Timor-Leste is 514.

Can SMS messages be longer than 160 characters in Timor-Leste?

No, since concatenated message support is unavailable in Timor-Leste, SMS messages should be kept short to avoid truncation.

How are MMS messages handled in Timor-Leste?

MMS messages are converted into SMS messages with an embedded URL in Timor-Leste. Recipients receive a link to access the multimedia content.

What happens if I try to send an SMS to a landline in Timor-Leste?

Sending an SMS to a landline in Timor-Leste will result in a 400 error with code 21614, and the message will not be logged or charged.

Is it necessary to obtain opt-in consent for SMS campaigns in Timor-Leste?

Yes, securing opt-in consent from users before sending any SMS communication is recommended to ensure compliance with local regulations.

Should SMS messages be restricted to certain hours in Timor-Leste?

Yes, it is advisable to restrict SMS messages to local daytime hours unless the message is urgent.

Is there support for HELP/STOP commands in Timor-Leste SMS campaigns?

Yes, SMS campaigns should support standard HELP/STOP commands in the recipient’s local language.

Can users in Timor-Leste keep their mobile numbers when switching providers?

No, number portability is not available, so users will receive new phone numbers when switching providers.

What are the best practices for SMS compliance in Timor-Leste?

Best practices include obtaining opt-in consent, restricting messages to daytime hours, supporting HELP/STOP commands, and avoiding do-not-call registries.

Are there do-not-call registries in Timor-Leste?

Yes, it is advised to avoid contacting users listed on do-not-call or do-not-disturb registries.

What should be considered when sending SMS messages in Timor-Leste?

Considerations include compliance with local regulations, message length, and avoiding sending SMS to landlines.

Can I send multimedia content via SMS in Timor-Leste?

Multimedia content can be sent via SMS as a link, since MMS is not directly supported.

What error code is returned when sending an SMS to a landline in Timor-Leste?

A 400 error with code 21614 is returned when attempting to send an SMS to a landline number.

Is there a limitation on SMS message length in Timor-Leste?

Yes, due to the lack of concatenated message support, SMS messages should be kept within the standard length to avoid issues.

Can users reply to SMS messages in Timor-Leste?

No, two-way SMS is not supported, so users cannot reply to SMS messages using the same channel.

What is the ISO code for Timor-Leste?

The ISO code for Timor-Leste is "TL".

Should SMS campaigns in Timor-Leste include a way to opt-out?

Yes, including a way to opt-out, such as STOP commands, is part of best practices for compliance.

What should I do to ensure compliance with SMS regulations in Timor-Leste?

Consult with qualified legal counsel and adhere to best practices like obtaining opt-in consent and respecting do-not-call registries.

Is there a resource for more information on telecommunications in Timor-Leste?

Yes, for more information, you can visit the official Timor-Leste telecommunications website.

SMS Guidelines for Timor-Leste: Compliance, Message Length, and Best Practices

Q: What is the international dialing code for Timor-Leste?

The international dialing code for Timor-Leste is +670.

Understanding the specific SMS guidelines for Timor-Leste is crucial for ensuring effective and compliant communication. This article outlines essential aspects such as two-way SMS support, number portability, message length, and compliance best practices.

General Locale Information

Timor-Leste, situated in the Oceania region, is identified by the ISO code "TL" and the mobile country code (MCC) of 514. The international dialing code for Timor-Leste is +670, which must be used when sending SMS messages to this region.

Two-Way SMS Support

Two-way SMS is not supported in Timor-Leste. This limitation means users in Timor-Leste cannot reply to SMS messages using the same channel.

Number Portability

Number portability, which allows users to keep their mobile numbers when switching service providers, is not available in Timor-Leste. Users changing providers will receive new phone numbers.

Message Length and Concatenation

In Timor-Leste, concatenated message support is unavailable. Concatenation allows long messages to be split into segments and reassembled on the recipient’s device. Without this feature, keeping SMS messages short is advisable to prevent truncation or delivery issues.

MMS Support

Multimedia Messaging Service (MMS) is not directly supported in Timor-Leste. Instead, MMS messages are converted into SMS messages with an embedded URL. Recipients receive a link to access the multimedia content.

Sending SMS to Landline Numbers

Sending SMS messages to landline numbers in Timor-Leste is not possible. Attempts to send an SMS to a landline number will result in a 400 error with code 21614 from the Sent REST API. The message will not be logged, and no charges will apply.

Compliance Considerations

Adhering to local regulations is vital when sending SMS messages. It is recommended to consult with qualified legal counsel to ensure compliance with applicable laws. Here are some best practices for SMS campaigns in Timor-Leste:

Opt-in Consent: Secure opt-in consent from users before sending any communication, especially marketing or non-essential messages.
Daytime Communication: Restrict SMS messages to local daytime hours unless urgent.
HELP/STOP Support: Ensure SMS campaigns support standard HELP/STOP commands in the recipient’s local language.
Do-Not-Call Registries: Avoid contacting users listed on do-not-call or do-not-disturb registries.

By following these guidelines, your SMS campaigns in Timor-Leste can remain effective and compliant with local regulations.

FAQs

Does Timor-Leste support two-way SMS?

No, two-way SMS is not supported in Timor-Leste.

Can I send SMS to landline numbers in Timor-Leste?

No, SMS messages cannot be sent to landline numbers in Timor-Leste; the Sent REST API will return an error.

Is number portability available in Timor-Leste?

No, number portability is not available in Timor-Leste.

For more information on international SMS guidelines, visit the official Timor-Leste telecommunications website.