SMS Guidelines for Grenada: Best Practices and Compliance
Discover the essential SMS guidelines for Grenada, a Caribbean nation in North America, to ensure your mobile messaging aligns with local regulations and best practices. Whether you're a business or developer, understanding these rules is crucial for legal compliance and effective communication.
Key Information for SMS in Grenada
ISO Code: GD
Region: North America
Mobile Country Code: 352
Dialing Code: +1473
Two-Way SMS Support
Two-way SMS is not supported in Grenada. You can send messages, but users cannot reply via the same platform.
Number Portability
Number portability is unavailable in Grenada, affecting contact list consistency if users switch carriers frequently.
Concatenated Message Support
Grenada does not support concatenated messages. Messages exceeding the standard SMS character limit will not be split and reassembled. Keep messages concise to avoid truncation.
Message Length
While specific message length guidelines for Grenada aren't provided, standard SMS messages are typically limited to 160 characters using GSM encoding. For longer messages, consider using MMS or include a link to additional content.
MMS Support
Grenada does not natively support MMS. Instead, multimedia messages are converted to SMS with an embedded URL. Recipients receive a link to view the content online.
Sending SMS to Landline Numbers
SMS messages cannot be sent to landline numbers in Grenada. Attempts will result in a 400 error with code 21614, and the message will not be sent or logged. No charges apply for failed attempts.
Compliance Considerations
To ensure compliance with Grenada’s SMS regulations, adhere to these best practices:
Obtain opt-in consent from users before sending messages, especially for marketing.
Respect local time zones and avoid sending non-urgent messages outside daytime hours.
Support HELP/STOP messages in the local language for user preference management.
Avoid contacting users on do-not-call or do-not-disturb registries to prevent legal issues.
By following these guidelines, your SMS campaigns will be both effective and compliant with local laws.
Conclusion
Sending SMS messages in Grenada requires understanding local rules and limitations. With no support for two-way SMS, number portability, or concatenated messages, careful communication planning is essential. Ensure compliance by obtaining user consent, respecting time zones, and supporting opt-out mechanisms like STOP messages.
By adhering to these best practices, you can engage effectively with your audience in Grenada while staying within legal boundaries.